TERMS & CONDITIONS

Effective Date: August 19, 2025

Welcome to Perle Marine. These Terms and Conditions (“Terms”) govern the use of our website and the purchase of products from our store. By placing an order, you are agreeing to the terms and conditions as specified on this website.


1. Company Information

The website is operated by Perle Marine, based in Sharjah Media City, United Arab Emirates.

Contact Information:

  • Email: contact@perle-marine.com

2. Website Use

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others, restrict, or inhibit anyone else’s use of the site.


3. Products and Orders

  • All products are subject to availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Product descriptions, images, and prices are provided as accurately as possible, but errors may occur.

  • By confirming your order, you warrant that all information provided is true and correct.


4. Pricing and Payment

  • Prices are listed in AED (United Arab Emirates Dirham) unless otherwise stated.

  • VAT or other applicable taxes may be added where required.

  • Full payment is required at the time of purchase through secure payment gateways.

  • We do not store or retain your payment details.


5. Shipping and Delivery

  • We deliver across the UAE.

  • Standard delivery time is 1–3 business days, depending on your location and seasonal demand.

  • Shipping fees will be displayed during checkout.

  • Please ensure the accuracy of your shipping details, as we are not responsible for delays or losses due to incorrect addresses.


6. Returns and Refunds

For more information, please refer to our Return and Refund Policy.

  • Approved refunds will be processed to the original payment method.

  • Processing times may vary according to bank or payment provider.


7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and design, is the property of Perle Marine. Any reproduction or unauthorized use is strictly prohibited.


8. Limitation of Liability

Perle Marine shall not be held liable for:

  • Any indirect, incidental, or consequential damages,

  • Delays caused by circumstances beyond our control,

  • Misuse of products or any allergic reactions.

Your use of this site and products is at your sole risk.


9. Privacy and Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.


10. Changes to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. Updates will be posted on this page. Continued use of the website or placing an order constitutes acceptance of the revised Terms.


11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the UAE courts.

Customer service

We offer a professional after-sales service from Monday to Friday from 8 am to 6 pm.

Secure payment

We use the latest technology in the sector.

Home delivery

Have your order delivered to your door

Satisfaction guarantee

We offer a money back guarantee on all our products.